Privacy Policy

1. Information We Collect

When you visit Zyanira, make a purchase, or create an account, we collect personal information necessary to fulfill your request. This includes:

• Customer profile details (name, email address).
• Shipping and billing details (street address, city, state, pincode, phone number).
• Device logs gathered for performance tracking (IP address, user agent, browser, screen dimensions).

2. How We Use Your Data

We use your personal data to:

• Process, verify, ship, and track your orders.
• Authenticate checkouts via Twilio Verify one-time passcodes.
• Maintain security, analyze visitor traffic, and diagnose bugs on our servers.
• Provide customer support and resolve order issues.

3. Payment Security & Third Parties

Zyanira does not store your credit card or banking details. All transactions are securely processed directly by our payment gateway partner, Razorpay, using industry-standard SSL/TLS encryption.

We share phone numbers with Twilio, solely for the purpose of sending transactional one-time passcodes.

4. Cookies and Session Storage

We use temporary browser cookies and local storage to retain your active shopping cart items, manage admin portal authentication sessions, and run our internal visitor tracker tools. You can disable cookies in your browser settings, though it will restrict checkout functionality.

5. Customer Rights & Contact

You have the right to request access to, edit, or delete any personal information we hold. If you have questions regarding our data collection policies or wish to delete your account profile, please write to us at zyanira654@gmail.com.